Privacy Policy
IDAHOME Smiles · Your privacy
IDAHOME Smiles respects your privacy. This policy describes the information we collect when you visit our website, contact us, book an appointment, or message us through Google, how we use it, and the service providers that help us operate.
Business: IDAHOME Smiles
Address: 300 West Main Street, Suite 208, Boise, ID 83702
Phone: 208-565-8630
Privacy contact:
[email protected]
Information you provide
Depending on how you interact with us, you may provide information such as:
- Your name, email address, phone number, and the contents of messages you send us.
- Appointment, service, and guest information submitted through Vagaro.
- Payment or transaction information processed through Vagaro and its payment providers. We may receive transaction details needed to manage your appointment and business records.
- Information you choose to include in a conversation through Google Business Profile messaging.
Information collected through the website
Our website and service providers may use cookies, pixels, and similar technologies to operate the site, remember preferences, understand site activity, measure advertising, and improve our services. These technologies may collect information such as browser and device details, pages visited, referral sources, and interactions with the site.
We use WordPress website tools and forms, Google Analytics and Site Kit, Google Ads, Meta Pixel, and third-party embedded features such as maps, videos, and reviews. These providers may collect or receive information through their tools under their own privacy policies.
You can manage available cookie choices through the website’s cookie controls and your browser settings. Blocking some cookies may affect site features.
Bookings and payments through Vagaro
Online appointments are booked through Vagaro. Information submitted during booking and checkout is handled by Vagaro and its payment providers under their own terms and privacy practices. We may receive appointment and transaction information necessary to provide your selected service, communicate with you, and maintain business records. See Vagaro’s privacy information.
Google Business Profile messaging
If you message IDAHOME Smiles through Google Business Profile, Google’s messaging service may process the conversation so it can be delivered, answered, and managed. When AI replies are enabled, Google’s AI agent may initially respond to common questions using information from our Business Profile and verified website sources. Messages that need a person’s attention may be handed to our team, and we may review and respond to conversations through Google’s business messaging tools.
Please do not send payment card details, passwords, government identification numbers, or sensitive health information in a message. Google messaging is for one-to-one customer support and booking questions, not promotional broadcasts. See Google’s privacy policy and Google’s AI messaging information.
How we use information
We use information as reasonably needed to:
- Respond to questions and provide customer support.
- Schedule and manage appointments and communicate booking details.
- Operate, secure, troubleshoot, and improve our website and services.
- Understand website activity and measure advertising and marketing performance.
- Maintain business records and meet applicable legal requirements.
When information is shared
We share information with service providers that help us run the business, including website hosting and form providers, WordPress tools, Google services, Meta, Vagaro and payment providers, email and text communication providers, and embedded content providers. They receive information relevant to the services they provide. We may also disclose information when required by law or when reasonably necessary to protect our business, customers, or website.
Retention and security
We and our service providers retain information for as long as reasonably needed for the purposes described in this policy, including appointment management, business records, security, and legal obligations. Retention periods can vary by information type and provider.
We use reasonable measures to protect information, but no website, transmission, or storage method can be guaranteed completely secure.
Your choices and requests
You can contact us at [email protected] with questions or requests about information you have provided to us. Depending on your location and applicable law, you may have rights to request access, correction, or deletion of certain information. You can unsubscribe from marketing email or text communications using the instructions provided in those messages. For Google messaging, you can follow the available opt-out instructions in the conversation.
Children’s privacy
Our website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information online from children under 13. A parent or guardian who believes a child has provided information to us may contact us so we can review the request.
Third-party websites
Our website may link to third-party websites, including booking, social media, review, and video services. Their privacy practices are governed by their own policies. Please review those policies when using their services.
Updates to this policy
We may update this policy when our practices or services change. The “Last updated” date at the top will show when the current version was prepared.
Contact us
For privacy questions or requests, contact IDAHOME Smiles at [email protected] or 208-565-8630.